Complimentary Worldwide Express Delivery:
Enjoy complimentary worldwide express delivery on orders over £300.
Shipping Zones:
We ship to destinations worldwide.
Shipping Methods: Orders are shipped and typically delivered within 10 business days from the date of purchase.
Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, allowing you to monitor the status of your delivery.
Delivery: Deliveries are made Monday through Friday, excluding public holidays. Please ensure someone is available to receive the package at the shipping address provided.
Delivery Address: We are unable to change the delivery address once an order has been dispatched. Please ensure the shipping address provided is accurate and up-to-date.
Shipping Restrictions: Some items may be subject to shipping restrictions or regulations. We will notify you if any such restrictions apply to your order.
Exchanges:
We do not offer direct exchanges. If you wish to exchange an item, please return it and place a new order online.
Faulty Items:
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order. Please email contactus@maarbrand.com with your order number, name, email address, and a photograph illustrating the damage.
Cancelling Orders:
If you wish to cancel your order, please contact us immediately at contactus@maarbrand.com with your order number, name, and email address. We will make every effort to accommodate your request, but please note that we may not be able to cancel orders that have already been dispatched.
If you have any further questions or concerns regarding shipping or returns, please don't hesitate to contact our customer service team at customerservice@maarbrand.com. We're here to assist you!